Ask us anything.
The questions we get asked most across the market table — about choosing a shelf, what's in the bottle, and how we get it to you.
Choosing what's right for you
Where do I start?
Start with how you want to feel, not with an ingredient. Our eight benefit shelves — Focus & Energy, Sleep & Stress, Immunity & Daily, Gut & Glow, Pain & Inflammation, Recovery & Skin, Athletic & Flow, and Intimacy & Libido — each gather the products built for that outcome.
Pick the shelf that matches the thing you'd most like to change, and start with one product from it.
Can I take more than one product at a time?
Yes, and most people do. The shelves are built to stack — a daily foundation, something for the morning, something for the evening.
If you're new to this, add one product at a time and give it a couple of weeks before adding the next. That way you can tell what's actually doing what.
What if I'm not sure which shelf I need?
Ask us. This brand was built answering exactly that question across a market table, and a real person still answers. Call 303-834-7673 or send us a note from the contact page.
How long things take
How long before I notice anything?
It depends on the format. Topicals and tinctures are the fast ones — our RELIEF products are designed to be felt in about ninety seconds, and sublingual drops work in roughly fifteen minutes.
Mushroom supplements build instead. Give a daily product two to four weeks of consistent use before you judge it.
Do I need to cycle off or take breaks?
Not for functional mushrooms. These are foods with a long history of daily use, and they work best taken consistently.
What if it isn't working for me?
Tell us. We'd much rather help you find the right shelf than have you give up on the category. Often it's a matter of format or timing rather than the product itself.
Quality and testing
How do I know what's actually in the bottle?
Every batch goes to a third-party lab — potency, purity, heavy metals, microbials and pesticides. The certificate of analysis is one QR scan away, on the label.
What does “fruiting bodies only” mean, and why does it matter?
A lot of inexpensive mushroom supplements are ground-up grain that mycelium was grown on, which dilutes the compounds you're paying for.
We use the mushroom itself, dual-extracted with hot water and organic cane alcohol so both the water-soluble and alcohol-soluble compounds make it into the bottle, plus a third ultrasonic pass on our tinctures.
Is there any CBD or hemp in these products?
No. There is no CBD, hemp or any cannabinoid anywhere in the line.
Some of our topicals used to contain CBD. They're now built around menthol, camphor and arnica — which, honestly, were always doing most of the work you could feel.
Where are your products made?
Made in small batches in our own kitchen in Boulder, Colorado — blended, filled and labelled in-house. We also have a clean room in Denver, where we do some of our mushroom genetics work.
Is there alcohol in the tinctures?
Yes — organic cane alcohol is what pulls the beta-glucans out of the mushroom. A single dropper contains roughly what you'd find in a ripe banana.
If you'd rather avoid it entirely, choose a capsule, powder or gummy instead.
Safety
Can I take these with medication, or while pregnant?
Talk to your doctor first — particularly if you're pregnant, nursing, taking prescription medication, or managing a health condition. Several botanicals we use act on the same pathways as common medications.
These are food-grade botanicals, not drugs, and nothing here is intended to diagnose, treat, cure or prevent any disease.
What if I'm allergic to mushrooms?
Then skip the mushroom products. Full ingredient lists are on every product page and every label — if anything is unclear, ask us before you order rather than after.
Orders, shipping and pickup
How fast do you ship?
Orders go out within 48 hours, Monday to Friday. We ship USPS, UPS, FedEx and DHL.
Shipping is calculated by weight and destination, and you'll see the exact cost before you complete checkout. Full details are in our shipping policy.
Will I get tracking?
Yes, whenever the carrier provides one — we add it to your order automatically. The exception is some USPS First Class shipments, which don't always come with a tracking number.
Can I pick up my order locally?
Yes — free local pickup in Denver. Sales at 480 S Holly St are by appointment, so give us a call at 303-834-7673 and we'll set a time.
What happens if something is out of stock?
We ship whatever is in stock straight away and send the rest as soon as it's available — with no additional shipping charge for the second parcel.
Returns
What's your return policy?
Unused items in their original condition can be returned within 30 days of purchase. Get in touch to start a return and we'll assign you a tracking number before you send anything back.
A 10% restocking fee applies, and original shipping isn't refunded. Full details are in our refund policy.
What if my order arrives damaged or defective?
That one's on us — contact us and we'll make it right. Manufacturer defects aren't held to the unused-condition requirement.
If your question isn't here, ask it. A real person still answers.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. Consult your healthcare provider before use, particularly if pregnant, nursing or taking medication.